1) Verify that the correct audio input mode is used on the monitor.
2) Verify that the audio cables are securely connected.
The DVD screen displays error message “No Disc” or “Bad Disc” after inserted a DVD.
Check to see if the disc is scratch or cracked, try another disc to see if the same symptom persists.
No Picutre
1) Verify that the correct video input mode is used on the monitor.
2) Verify that the video cables are securely connected.
How do I setup the FM modulator frequency on my DVD system and radio system?
On the remote control, press the button to select the desired Frequency modulator channel, and once you decide the channel, adjust the radio system to the corresponding channel with your headrest system.
IR Sensor Inoperative
1) Verify that the batteries in the remote are installed correctly and in good condition.
2) Verify that the remote sensor eye is not obstructed.
3) Verify that the infrared transmitter is affixed over the sensor eye of the component to be controlled.
The DVD picture image freezes.
Damaged or incompatible DVDs will cause the system to freeze and lock up the system.
• Check and clean the DVD as needed.
• Replace the DVD if scratched, cracked or warped.
The DVD screen shows blue colour.
Blue screen indicates no video signal, this is normally caused by the loose cable, please refer to the reseller installed your headrest and ask them to check the cable connection.
The DVD picture image is distorted.
Extreme cold or hot temperatures will cause the picture on the display to become distorted or lose colour or contrast.
• Allow the system temperature to return to normal operating temperatures. This may take up to an hour after the air temperature in the vehicle is at a comfortable level.
I cannot hear audio via the headphone.
The headphone audio should be preset at all times, unless MUTE is on, or a DVD Setting has been changed in the DVD Settings Menu.
• Press the MUTE Button to enable the audio and turn the MUTE OFF.
• Confirm that the headphones are turned on, and the ON LED indicator is illuminated, change batteries if needed.
• The headphone has 2 channels, A and B. Check both A and B to check which channels output the sound.
One of my DVD discs doesn’t work on the unit.
Some DVDs will not play properly due to compatibility, dirt, edge roughness, damage to the disc or the system may be beyond its operating temperature.
• Confirm the DVD is a compatible format.
• Check and clean the DVD as needed.
• Use a pencil or soft wood to smooth the edge of the disk.
• Replace the DVD if scratched, cracked or warped.
• Allow the system temperature to return to normal operating temperatures. This may take up to an hour after the air temperature in the vehicle is at a comfortable level.
The remote control works intermittently.
This may due to the angle that you point your remote to your headrest system.
• The IR receiver for the remote control is located on the top right hand corner of the DVD unit. Try to point your remote to the IR receiver at minimum distance of 15cm.
• Replace the batteries on the remote control.
• Make sure the remote control sensor eye is not obstructed.
While playing DVD through FM radio, I hear some static noise.
To receive audio over the radio, the radio must be turned to a broadcast station which is not in used by a local radio station. Set the FM transmitter to an alternate radio station then tune the radio to the newly selected station.
